You should have three things with you when you arrive to pick-up your rental car:
A valid U.S. drivers license or a valid driver's license issued from your country of residence and an International Driver's Permit -- you'll need to present it at the rental counter to prove your identity, verify your birth-date and, if necessary, for a driving record check.
Your Rental Car Itinerary/Receipt - which is available on the homepage of our website at the top right-hand corner of the page. Enter your Request Number and your receipt and full itinerary will be right there for you to print.
A valid major credit card with available credit. A debit/check card that has a Mastercard or Visa logo is accepted but also needs to have available credit as the rental car companies require this as a security deposit on the car. The driver will also need to have this available credit if they choose to purchase optional items at the rental counter.
Cash: The driver will not be allowed to leave a cash deposit in lieu of a credit card or debit/check card.
Yes you can rent a car in Canada, Europe, and other International locations. For rental cars in Mexico, please ask the rental partner what their specific policies are once you are at the rental counter. We offer great savings, selection, and customer service for your international rental car travel. Simply go to our homepage and type the name of the city or airport you are traveling to in the search fields at the top of the page.
Important Information Regarding Exchange Rates: Purchases made on our web site are transacted exclusively in United States Dollars (USD). If you make a purchase from us using a non-USD-denominated credit or debit card, please be aware that, due to the constant fluctuation in exchange rates, our charge to your card or the estimated charge amount we provide you, may differ based on the exchange rate at the time you make your reservation versus the rate at the time the charge is reflected on your credit card statement. Also, in the event that we must credit your account, we will refund the exact USD amount initially charged and will not be responsible for any fluctuations in exchange rates which may cause differences in your billing statement.
If the driver of the car is not a U.S. resident, the driver must present a valid International driver's license at the rental counter when renting a car in the United States. Most U.S. rental car companies accept international credit cards.
We offer the following car types:
Our web site includes a full description of each car type, including the typical number of passengers and pieces of luggage each will accommodate. Rental car companies carry a variety of makes and models for each car type listed above. As a result, the rental car companies are not able to guarantee the specific make or model you will receive at the rental counter. Requests for non-smoking vehicles should be made at the rental counter. Rental car companies are not able to guarantee the availability of a non-smoking vehicle.
You can submit a request for a rental car that someone else will be driving as long as you enter the driver's full name and age and the driver meets the following requirements:
Has a valid driver's license issued in his or her full name - the rental company will verify age and may check the driver's driving record. Non-U.S. residents must present a valid international driver's license from his/her home country.
Has a valid credit card with a minimum of $200 or more of available credit. Most locations also accept debit cards.
Meets the minimum age requirements.
Keep in mind that when you initial the request on our Web site you are indicating that the DRIVER accepts all of Priceline Partner Network Rental Cars. Terms and Conditions and that the driver will be denied rental if any of the above criteria are not met.
Yes. You can book a rental car reservation with a different pick-up and drop-off location (also known as a ""one-way"" rental). For example, you can enter a pick-up location in Orlando and a drop-off location in Miami if that is where you will end your trip.
One-way reservations are currently limited to airport locations only (for example, pick-up at Orlando International Airport and drop-off at Miami International Airport.) There may also be a ""drop-off"" fee charged by the rental car company. One-way rentals from off airport locations will be available soon.
Know Your Insurance Coverage:
Be sure to research the insurance coverage available on your current automobile policy, your credit card agreement and your homeowners or renter.s policy prior to picking up your rental car. This will help you make the most informed decision about optional coverages offered at the rental counter.
Inspect the Condition of Your Rental Car: Take a walk around your rental car with an agent before you leave the rental location. Be sure to make note of any scratches, dents, dings, etc. and report them so there is no confusion regarding the car.s condition upon return.
Get to Know the Features on Your Rental Car: Take a few minutes before you leave the rental location to familiarize yourself with where everything is on your rental car. Check the headlights, hazards, windshield wipers, door locks, spare tire, etc.
Look at a Map Before Leaving the Airport: Be sure to ask the agent at the rental counter for directions or a map of the area. Most rental car companies provide free maps as a courtesy.
Avoid Additional Charges at Drop-off: Be sure to return your rental car at the designated date and time on your rental agreement to avoid extra day and/or extra hour charges. If you do not opt to pre-purchase gas at the rental counter, be sure the gas tank is full upon return to avoid gas and re-fueling fees.
When you choose your rental car company and your exact rate we will provide an estimate of what the rental car company will charge you when you rent the car. This estimate is based on information available from the rental car company directly and includes an estimate of taxes, fees, and surcharges that may apply to your transaction at the time of reservation. It does not include any additional gas, fees, or other surcharges.
Please check with the rental car company when you are at the rental counter for complete rate details.
Pointer - If you have any questions about what you.ve been charged - check your paperwork! Charges for optional items will be listed on your rental agreement (provided by the rental company) and you are often required to initial by them at pick-up. Any questions concerning optional items should be directed to the rental company that accepts your request.
Please read the following information, which will help you to understand your rental agreement and clarify any charges.
Your rental agreement shows charges for all optional items (insurance, gasoline, upgrades, extensions, ski-racks, cell phones, etc.) you elect to take at the rental counter, and you are typically required to initial by them when you pick up your car. These charges are in addition to the cost of your rental.
We do not have access to the actual rental contract you signed at the counter or any additional charges the rental car company billed to you based on that contract. If you have questions about any of the charges on your rental, you will need to contact the rental car company directly.
Here is a definition of terms to help you understand your rental agreement:
COLLISION DAMAGE WAIVER (CDW/LDW):
This item involves waiving or limiting your personal responsibility for damage to or loss of your rental car.
EXTENDED PROTECTION/LIABILITY COVERAGE (EP/SLI):
Protection for claims made against you.
PERSONAL ACCIDENT INSURANCE (PAI):
Coverage for renters in the event of accidental death or bodily injury for the duration of the rental.
PERSONAL EFFECTS COVERAGE (PEC):
Coverage for damaged or stolen personal property.
PREPAY FOR A FULL TANK (GAS A):
Prepaying for gas at the rental counter upon vehicle pick-UP - UNUSED GASOLINE IS NOT REFUNDED.
REFUEL UPON RETURN (GAS B):
Rental Car companies charge for gas if a customer does not pre-pay and returns the car with less than a full tank.
Rental car companies charge for additional items you elect to add at the rental counter - such as child safety seats, ski racks, cell phones, navigation equipment, etc.
These charges vary by rental company and are not included in the cost of the retnal reservations itself.
We do not have the ability to view our rental partner's rental agreements and each partner has a different version, however, this is an idea of what you might see.
We are a 100% independently-owned website, not run by any auto rental company.
We launched AutoRentals.com with an ambitious vision: to make booking an auto rental simple, fast and easy. Our prices are among the most competitive on the Internet, with results displayed quickly and accurately. In fact, everything we do at AutoRentals.com is focused on you, our customer. Why? Because we believe that building loyal customers is good for you and good for us and we also believe your loyalty has to be earned by providing the best auto rentals experience possible.
AutoRentals.com also provides a popular deals newsletter to alert you of the best possible deals, making your travel plans affordable.
We wish you a safe and enjoyable trip, no matter where and when you plan to go.
Thank you for your business,
WHAT YOU SHOULD KNOW
TRADEMARKS, COPYRIGHTS AND RESTRICTIONS
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This Web Site may contain links to other web sites ("Linked Sites"). The Linked Sites are provided for your convenience and information only and, as such, you access them at your own risk. The content of any Linked Sites is not under AutoRentals.com' control, and AutoRentals.com is not responsible for, and does not endorse, such content, whether or not AutoRentals.com is affiliated with the owners of such Linked Sites. You may not establish a hyperlink to this Web Site or provide any links that state or imply any sponsorship or endorsement of your web site by AutoRentals.com, or its affiliates or Providers.
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ALL CONTENT ON THIS WEB SITE IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. OTHER THAN THOSE WARRANTIES WHICH, UNDER THE U.S. LAWS APPLICABLE TO THESE TERMS, ARE IMPLIED BY LAW AND ARE INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION, AUTORENTALS.COM DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NEITHER AUTORENTALS.COM, ITS AFFILIATED OR RELATED ENTITIES, NOR THE PROVIDERS, NOR ANY PERSON INVOLVED IN THE CREATION, PRODUCTION, AND DISTRIBUTION OF THIS WEB SITE WARRANT THAT THE FUNCTIONS CONTAINED IN THIS WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVER THAT MAKES THE CONTENT AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE CONTENT THAT YOU ACCESS ON THIS WEB SITE IS PROVIDED SOLELY FOR YOUR CONVENIENCE AND INFORMATION ONLY. AUTORENTALS.COM DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS WEB SITE, OR AS TO THE RELIABILITY, ACCURACY OR CURRENCY OF ANY INFORMATION CONTENT, SERVICE AND/OR MERCHANDISE ACQUIRED PURSUANT TO YOUR USE OF THIS WEB SITE.
YOU EXPRESSLY AGREE THAT USE OF THIS WEB SITE IS AT YOUR SOLE RISK. YOU (AND NOT AUTORENTALS.COM) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION OF YOUR SYSTEM. YOU EXPRESSLY AGREE THAT NEITHER AUTORENTALS.COM, NOR ITS AFFILIATED OR RELATED ENTITIES (INCLUDING ITS PROVIDERS), NOR ANY OF THEIR RESPECTIVE EMPLOYEES, OR AGENTS, NOR ANY PERSON OR ENTITY INVOLVED IN THE CREATION, PRODUCTION AND DISTRIBUTION OF THIS WEB SITE, IS RESPONSIBLE OR LIABLE TO ANY PERSON OR ENTITY WHATSOEVER FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM THE USE OR ATTEMPTED USE OF THIS WEB SITE OR ANY OTHER LINKED SITE. BY WAY OF EXAMPLE, AND WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, AUTORENTALS.COM AND RELATED PERSONS AND ENTITIES SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY CLAIM OR DAMAGE ARISING FROM FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION, COMPUTER VIRUS, THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO OR ALTERATION OF PERSONAL RECORDS, OR THE RELIANCE UPON OR USE OF DATA, INFORMATION, OPINIONS OR OTHER MATERIALS APPEARING ON THIS WEB SITE. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT AUTORENTALS.COM IS NOT LIABLE OR RESPONSIBLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER SUBSCRIBERS OR THIRD PARTIES. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN SUCH JURISDICTIONS, AUTORENTALS.COM ' LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless AutoRentals.com and the Providers, its and their officers, directors, investors, employees, affiliates, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation by you of these Terms.
THIRD PARTY RIGHTS
The Terms are for the benefit of AutoRentals.com and its Providers, its and their officers, directors, investors, employees, affiliates, agents, licensors, and suppliers. Each of these individuals or entities shall have the right to assert and enforce these Terms directly against you on its or their own behalf.
Unless otherwise specified, the content contained in this Web Site is presented solely for your convenience and/or information. This Web Site is controlled and operated by AutoRentals.com from its offices within New York, New York. AutoRentals.com makes no representation that content in its Web Site is appropriate or available for use in other locations. Those who choose to access this Web Site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. You may not use or export the materials in this Web Site in violation of U.S. export laws and regulations. These Terms shall be governed by, construed and enforced in accordance with the laws of the State of New York, as they are applied to agreements entered into and to be performed entirely within such State. Any action you, any third party or AutoRentals.com , brings to enforce the Terms, or in connection with any matters related to this Web Site, shall be brought only in either the state or Federal courts located in New York and you expressly consent to the jurisdiction of said courts. If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
ANY RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED BY AUTORENTALS.COM CORPORATION.
© 2012-2018 AutoRentals.com Corporation
AutoRentals is committed to safeguarding your privacy. We do not rent or sell our customer database or newsletter subscriber list to third parties. We do not share customer information in ways different from what is disclosed in this statement.
Site Registration, E-mail Subscriptions, E-mail Communications and Newsletters
AutoRentals's forms may require users to provide basic contact and demographic information. We use or may use your contact information (such as email address) from the forms to send you newsletters and occasional information about our services and partners, inform you if you are the potential winner of a contest or promotion, personalize your experience with AutoRentals, or investigate cases of suspected fraud or abuse. You may opt-out of receiving future communications; see the Opting-Out of Further Communications section below.
In the future, in order to customize your experience with our email newsletters, we may receive a confirmation when you open email from AutoRentals if your computer supports such capabilities. Clicking on a link in a AutoRentals newsletter may also be tracked on a per user basis to allow us to present content, which closely matches your interests. Demographic and profile data (such as state, zip code, age, or gender) may be used to customize your experience at our site or in our email newsletters, showing you content and advertising that may best suit your needs. This information is shared with advertisers and other third parties on an aggregate basis only. Individial user click behavior is never shared with advertisers and partners.
Display of Advertising/Remarketing/Your Choices
Data collected to serve you with relevant advertising
AutoRentals and its affiliated websites are committed to providing you with relevant content and information across our sites. To do this, we may collect information about you and your travel-related searches and use this information to serve you with ads on our sites or elsewhere online that match your apparent interests. So, for example, if you search for a car on AutoRentals.com, you may see an ad for AutoRentals.com on another website you visit.
We do not share your personal information (such as email addresses) with unaffiliated third parties so they can serve you with advertisements. You can choose not to receive relevant online advertising on other Web sites, based on your activity on AutoRentals.com by sending an email to firstname.lastname@example.org.
Many of the advertisements you see on the AutoRentals are served by AutoRentals.com or its service providers. But we also allow third parties to collect information about your online activities through cookies and other technologies. These third parties include (1) business partners, who collect information when you view or interact with one of their advertisements on our sites, and (2) third party vendors and advertising networks, including Google, who may collect information about you when you view or interact with AutoRentals.com or one of the advertisements they place on many different Web sites on the Internet. The information gathered by these third parties is used to make predictions about your characteristics, interests or preferences and to display advertisements on our sites, on Google and/or across the Internet tailored to your apparent interests.
Data collected by companies that operate cookie-based exchanges to serve you with relevant advertising.
Like other companies operating online, AutoRentals participates in cookie-based exchanges where anonymous information is collected about your browsing behavior through cookies and other technologies and segmented into different topics of interest (such as travel). These topics of interest are then shared with third parties, including advertisers and ad networks, so they can tailor advertisements to your apparent interests. We do not share personal information (such as your email address) with these companies and we do not permit these companies to collect any such information about you on our site.
What information we collect from you
Automatic Information. We automatically collect some information about your computer when you visit AutoRentals. For example, we will collect your IP address, and information relating to your Web browser software (such as Firefox or Internet Explorer) and referring Web site. We also may collect information about your online activity, such as auto rentals searched. One of our goals in collecting this information is to help customize your user experience. We do not use this information to identify you.
Information Collected Through Web Analytics. AutoRentals uses a Web analytics company to track and generate reports on visitor use of our site. We use the Web analytics company to analyze visitor activity so that we may better understand how visitors make use of AutoRentals, and so that we may better tailor content to meet our visitors' needs. This data may include anonymized, individual visitor click behavior. No personally identifiable information is obtained or shared with the Web analytics company. Although our Web analytics company logs the information coming from AutoRentals on our behalf, we control how that data may and may not be used.
How we use this information
If you chose to receive communications from AutoRentals about special promotions, we may use your email address to send you communications about surveys, contests, sweepstakes, promotions, auto rental specials, deals or other travel news and opportunities on AutoRentals and its marketing partners. If you choose to receive our Newsletters, you may receive communications such as "Top Auto Rental Deals" and periodic announcements about changes to our features at your email address. You can discontinue your subscription to AutoRentals promotional email services at any time by clicking on the unsubscribe link in the email received or by sending us an email at email@example.com. You can also unsubscribe to e-mail communications at any time by replying to the email with the word "unsubscribe" in the subject line.
With whom we share this information
AutoRentals may share the information it collects with the following entities:
- Third-party vendors who provide services or functions on our behalf, including package delivery, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. These companies have access to information needed to perform their functions but are not permitted to share or use the information for any other purpose.
- Business partners who may offer products or services through our site. You can tell when a third party is involved in a product or service you have requested because their name will be listed. Please note that we do not control the privacy practices of these third-party business partners and recommend you evaluate their practices before deciding to provide them with any personal information.
We also may share your information:
- In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
- When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of AutoRentals, our customers, or others; and in connection with our Terms of Service and other agreements.
- In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Other than as set out above, you will be notified when information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
- We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors a Web site receives or what are the most popular auto rental locations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
- Occasionally, AutoRentals may participate in reward programs. In order to properly credit you for your reward, we may share basic customer information with the reward-giver
Sweepstakes, Online Surveys, and Order Forms
AutoRentals occasionally runs sweepstakes, hosts online surveys, or uses order forms on our web site in which we ask for contact and demographic information. Participation in sweepstakes and surveys and usage of order forms is completely voluntary and the user therefore has a choice whether or not to disclose this information. We use or may use your contact information (such as email address) from your sweepstakes entry, survey registration, or order form to inform you if you are the potential winner of a contest or promotion, personalize your experience with AutoRentals, send you newsletters (should you opt-in for these newsletters) and occasional information about our services or partners, or investigate cases of suspected fraud. You may opt-out of receiving future communications; see the Opting-Out of Further Communications section below.
Demographic and profile data (such as zip code, age, or gender) may be used to customize your experience at our site, showing you content and advertising that may best suit your needs. This information is shared with advertisers and other third parties on an aggregate basis only. In the event that AutoRentals partners with a third party to run a sweepstakes, AutoRentals may share demographic and profile data with such third party only as indicated in the official sweepstakes rules.
Tell-a-Friend and Email This Deal
AutoRentals may, from time to time, offer services to allow our users to send information about our site to their friends. If a user elects to use such service for informing a friend about our site, or elects to use our other services to inform a friend about information on our site, we will ask them for the friend's email address. We will automatically send the friend a one-time email inviting them to visit our site. We store this information for the purpose of sending this one-time email and investigating suspected fraud.
Children Under 13 Years Old
AutoRentals and its affiliated sites do not knowingly collect, maintain or use personal information from our websites about children under age 13. Children under the age of 13 may not participate in any online activites our web site. If a child whom we know to be under age 13 sends personal information to us online, we will only use that information to respond directly to that child, notify parents, or seek parental consent.
AutoRentals uses IP addresses to analyze trends, administer our web site, and help diagnose problems with our servers. IP addresses are also used to gather broad demographic information and to prevent, investigate, and take actions in the case of suspected fraud or abuse.
Furthermore, AutoRentals may, from time to time, use outside media companies to display advertisements on our site. These ads may contain cookies and web beacons, which are collected and tracked by the outside media company. AutoRentals has no access to or control over these cookies.
Links to Other Sites
AutoRentals.com contains links to other web sites. We are not responsible for the privacy practices or the content of such web sites. We encourage you to be aware when you leave our site and to read the privacy statements of every web site that collects personally identifiable information.
Security, Fraud, and Abuse
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. AutoRentals regularly reviews these measures to better protect users. Occasionally information may be provided to AutoRentals fraudulently or by an individual unauthorized to provide such information. AutoRentals may use all information it collects for reasonable investigation and prosecution of suspected fraud and/or abuse. AutoRentals may provide all information it collects to third parties as necessary to comply with law enforcement requests or other legal requirements.
AutoRentals does not ensure or warrant the security of any information transmitted to us over the Internet.
Opting Out of Further Communications and Updating Personal Information
AutoRentals.com subscribers may opt out of receiving future AutoRentals.com communications or update their personal information using any of the following methods:
Mail: AutoRentals.com, Attn: AutoRentals Customer Service, P.O. Box 1696, Port Washington, NY 11050
To opt out of future communications from AutoRentals's partners, please contact the partner directly. For assistance with this, please contact AutoRentals's Customer Service: firstname.lastname@example.org.
Service and Partner Updates
We may send our users service and partner announcements from time to time. Users are not able to unsubscribe from service announcements, which contain information about our services and partners, without opting-out of all AutoRentals newsletters. You may opt-out of receiving future communications; see the Opting-Out of Further Communications section above.
We communicate with our users to provide requested services and in regards to issues relating to their account via email, telephone, or postal mail.
Notification of Changes
The parent corporation of AutoRentals.com may from time to time compare, merge or append information collected on AutoRentals.com with data from one or more other sites managed by it. Similarly, information you provide on other sites of the parent corporation may be compared, merged or appended to information you provide via AutoRentals.com.
P.O. Box 1696
Port Washington, NY 11050
© 2012-2018 AutoRentals.com Corporation